{"page_status":{"page":{"name":"Giganet (and M12 Solutions) Status Page","subdomain":"m12solutions","domain":"status.giga.net.uk","created_at":"2016-01-11T19:07:50.686+00:00","updated_at":"2020-06-06T20:00:36.950+01:00","url":"https://www.giga.net.uk","hidden_from_search":false,"css_body_background_color":"ffffff","css_font_color":"333333","css_light_font_color":"666666","css_greens":"2fcc66","css_yellows":"f1c40f","css_oranges":"e67e22","css_reds":"e74c3c","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":"noreply@giga.net.uk","allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":"M12Status","branding":"premium","support_url":"https://support.giga.net.uk/hc/en-gb","allow_webhook_subscribers":true,"css_border_color":"E0E0E0","css_graph_color":"00b0b9","css_link_color":"005795","page_description":"At Giganet and M12 Solutions, transparency is one of our core values. Our mission is to deliver premium business communication & connectivity services securely and reliably, and on this page you will find details on how we're doing. 1. If you are a customer, please subscribe using the button at the top right of this page. You can register for E-mail, SMS, Twitter or web hook updates. This is the first place to find out about any network issues, maintenance or updates. 2. Immediate below this introductory text, you will see a list of components that help provide, manage and monitor the services we deliver to our customers. Most of these component status' are automated straight into our NetShield monitoring system, so the moment we detect any issues, this page is automatically updated. We provide our customers the raw & live view into our network status. 3. Beneath the components, if applicable, we list any upcoming maintenance affecting any area of our network. Whether this is core or customer-specific. 4. We then show our System Metrics, which provide a live performance graph of some key core components of our network. This is automated and fed straight from our monitoring systems. 5. Beneath this section, you can see any Past Incidents/Maintenance. You can click to dive into view more details. If you have any questions not answered here, please contact us at support@giga.net.uk or support@m12solutions.co.uk. However for any critical/P1 issues, please contact us by phone on 0345 408 1212. (Calls will be screened to ensure you have a valid (24x7 where applicable) support contract.)","activity_score":1243,"headline":"Giganet, M12 Solutions & DBX Status Page","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"368fcd","time_zone":"London","notifications_reply_to_email":"support@giga.net.uk","notifications_email_footer":"You received this email because you are subscribed to the Giganet service status notifications.","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"hero_cover":{"updated_at":"2018-07-18T09:29:07.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/original/19555/Status_Page_Cover_Photo-01_%281%29.jpg","size":1216979,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/normal/19555/Status_Page_Cover_Photo-01_%281%29.jpg","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/retina/19555/Status_Page_Cover_Photo-01_%281%29.jpg"},"transactional_logo":{"updated_at":"2018-07-18T08:21:28.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/original/19555/m12-logo-2016-zendesk.png","size":22930,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/normal/19555/m12-logo-2016-zendesk.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/19555/m12-logo-2016-zendesk.png"},"favicon_logo":{"updated_at":"2020-05-06T21:15:27.000+00:00","size":88695,"url":"//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/19555/GiganetIcon_Slack.jpg"},"email_logo":{"updated_at":"2018-10-02T17:21:15.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/original/19555/Screenshot_2018-10-02_at_18.20.50.png","size":115198,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/normal/19555/Screenshot_2018-10-02_at_18.20.50.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/retina/19555/Screenshot_2018-10-02_at_18.20.50.png"},"twitter_logo":{"updated_at":"2018-11-14T00:13:08.000+00:00","size":13016,"url":"//dka575ofm4ao0.cloudfront.net/pages-twitter_logos/original/19555/M12_Icon_Logo_Web.png"},"id":"gnfhmkkdgmmn","organization_id":"sbdftvv5r710"}},"components":[{"status":"under_maintenance","name":"M12 Giganet - Internet Services","created_at":"2016-01-12T18:57:23.243+00:00","updated_at":"2019-10-18T23:44:06.379+01:00","position":1,"description":"This component group shows the status of the M12 Giganet data network including the core network hardware and components that we manage, the carriers that we connect to, as well as the wider connections to Tier1 IP transit and peering necessary to deliver reliable and high performing data connections to customers.","showcase":false,"id":"jfcbngbkdmbj","group_id":null,"page_id":"gnfhmkkdgmmn","group":true,"only_show_if_degraded":false,"components":["z0jpm63w1215","8yzpbflk03xs","zjd19kw4h0rl","6kjpt5097dyj","mmcflnpmmnjd","nhmdcbllnhmg","mjclhdknfpgk","nmdhhgpjgdpg"]},{"status":"operational","name":"Giganet Core - Routing","created_at":"2019-01-22T18:09:41.519+00:00","updated_at":"2019-11-16T01:47:35.505+00:00","position":1,"description":"This component displays the core routing status performed by Giganet's Juniper MX routers. We have two routers, in two different data centres - THN & LD8. These routers are very important as they interface and help route traffic with everything that runs in the M12/Giganet/DBX network.","showcase":true,"id":"z0jpm63w1215","group_id":"jfcbngbkdmbj","page_id":"gnfhmkkdgmmn","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Giganet Core - Broadband Routing (LNS)","created_at":"2019-01-16T22:35:28.502+00:00","updated_at":"2020-05-12T10:04:46.322+01:00","position":2,"description":"This component displays the status of Giganet's Cisco broadband LNS's - or L2TP Network Server. We have two of them in THN and LD8. 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We connect to LINX LON1 and LONAP in THN and LD8. 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