tag:status.giga.net.uk,2005:/historyGiganet Status Page Status - Incident History2024-03-28T12:52:09+00:00Giganet Status Pagetag:status.giga.net.uk,2005:Incident/194692602023-12-19T01:39:39+00:002023-12-19T09:12:25+00:00City Fibre Flex services and Leased Line LOS/Packet loss.<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>01:39</var> GMT</small><br><strong>Resolved</strong> - The incident has been resolved as the network operations team replaced the faulty equipment within the data centre.<br />We apologise for any inconvenience caused.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>00:18</var> GMT</small><br><strong>Identified</strong> - Following our earlier update, an emergency planned outage organised for the remedial work during the Out of Office Hours is in progress now.<br />We expect all the services back online by 6 AM tomorrow morning. <br />We apologise for any inconvenience caused.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>13:54</var> GMT</small><br><strong>Update</strong> - Following our earlier update, it has been identified by our network operations team that some equipment within the data centre requires replacement. An emergency planned outage is organised for the remedial work in Out of Office Hours. We expect all the services back online by 6 AM tomorrow morning. <br />We apologise for any inconvenience caused.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>10:37</var> GMT</small><br><strong>Investigating</strong> - We have an ongoing issue on LD8 city fibre NNI EN33579328. This has impacted around 60 customers. Our technical team is investigating the issue. We apologise for any inconvenience caused.</p>tag:status.giga.net.uk,2005:Incident/183375202023-10-03T06:00:01+01:002023-10-03T06:00:01+01:00Planned Carrier Engineering Works (CHG0033603)<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>01:00</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>17:54</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - G1 3QX<br /><br />Service Impact: Loss of service of up to 2 hours during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/186405292023-09-29T11:11:33+01:002023-09-29T11:11:33+01:00Unable to log new customer tickets<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>11:11</var> BST</small><br><strong>Resolved</strong> - The issue with our ticketing system has now been resolved. Please be patient as we work through the backlog of tickets raised during the outage.<br /><br />We apologise for any inconvenience this has caused.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>09:32</var> BST</small><br><strong>Investigating</strong> - We are currently investigating an issue where we are unable to log any new customer tickets or action existing ones. There may be a delay in response due to this issue and we are working to resolve it as quickly as possible.<br /><br />We apologise for any inconvenience caused.</p>tag:status.giga.net.uk,2005:Incident/185798112023-09-29T06:00:23+01:002023-09-29T06:00:23+01:00Planned Carrier Engineering Works (CHG0033646)<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>21:00</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - LS27 0RY<br /><br />Service Impact: Loss of service of up to 60 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/185797752023-09-29T06:00:22+01:002023-09-29T06:00:22+01:00Planned Carrier Engineering Works (CHG0033645)<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>20:56</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - WS11 0XA<br /><br />Service Impact: Loss of service of up to 60 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/184715392023-09-29T06:00:13+01:002023-09-29T06:00:13+01:00Planned Carrier Engineering Works (CHG0033637)<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>18:24</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - HP16 9AZ<br /><br />Service Impact: Loss of service for the duration of the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/182493402023-09-28T17:00:03+01:002023-09-28T17:00:03+01:00Planned Carrier Engineering Works (CHG0033550)<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>17:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>09:00</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>24</var>, <var data-var='time'>19:19</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.<br /><br />Affecting: Customers in the following area - Bournemouth<br /><br />Service Impact: Loss of service for the duration of the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/185798402023-09-28T06:00:15+01:002023-09-28T06:00:15+01:00Planned Carrier Engineering Works (CHG0033651)<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>21:03</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.<br /><br />Affecting: Customers in the following postcode district - WV11 3SF<br /><br />Service Impact: Loss of service of up to 60 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/181855322023-09-28T06:00:01+01:002023-09-28T06:00:01+01:00Planned Carrier Engineering Works (CHG0033485)<p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>15:59</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - BA5 1FD<br /><br />Service Impact: Loss of service for the duration of the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183971912023-09-26T06:00:04+01:002023-09-26T06:00:04+01:00Planned Carrier Engineering Works (CHG0033622)<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>17:12</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - SE1 3HN<br /><br />Service Impact: Loss of service of up to 30 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/184714122023-09-25T06:01:08+01:002023-09-25T06:01:08+01:00Planned Carrier Engineering Works (CHG0033628)<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>06:01</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>00:03</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>18:08</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - WC1V 7QH<br /><br />Service Impact: Loss of service of up to 30 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/184713092023-09-25T06:01:07+01:002023-09-25T06:01:07+01:00Planned Carrier Engineering Works (CHG0033625)<p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>06:01</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>00:03</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>17:57</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - SW6 4TJ<br /><br />Service Impact: Loss of service of up to 30 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183374482023-09-22T06:00:11+01:002023-09-22T06:00:11+01:00Planned Carrier Engineering Works (CHG0033600)<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>17:47</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - BL9 7TZ<br /><br />Service Impact: Loss of service of up to 60 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183372462023-09-22T06:00:10+01:002023-09-22T06:00:10+01:00Planned Carrier Engineering Works (CHG0033594)<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>17:27</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - GU9 8QT<br /><br />Service Impact: Loss of service of up to 60 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183854212023-09-20T06:00:35+01:002023-09-20T06:00:35+01:00Planned Carrier Engineering Works (CHG0033616)<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>00:05</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>18:36</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - SN16 9TW<br /><br />Service Impact: Loss of service of up to 2 hours during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/184713682023-09-20T06:00:21+01:002023-09-20T06:00:21+01:00Planned Carrier Engineering Works (CHG0033627)<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>18:04</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.<br /><br />Affecting: Customers in the following postcode district - WC1V 7QH<br /><br />Service Impact: Loss of service of up to 30 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183851862023-09-20T06:00:15+01:002023-09-20T06:00:15+01:00Planned Carrier Engineering Works (CHG0033611)<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>22:00</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>18:12</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following area - Reading.<br /><br />Service Impact: Loss of service of up to 6 hours during the maintenance window (impacting work will commence at 00:01).<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183854542023-09-20T06:00:15+01:002023-09-20T06:00:15+01:00Planned Carrier Engineering Works (CHG0033617)<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>00:05</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>18:40</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode district - GU9 8QT<br /><br />Service Impact: Loss of service of up to 2 hours during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183373392023-09-20T06:00:14+01:002023-09-20T06:00:14+01:00Planned Carrier Engineering Works (CHG0033601)<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>01:00</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>17:36</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode districts:<br /><br />PE7 3GP<br />LE16 7XB<br />CV36 5DQ<br />MK19 7BX<br /><br />Service Impact: Loss of service of up to 2 hours during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/181857032023-09-20T06:00:07+01:002023-09-20T06:00:07+01:00Planned Carrier Engineering Works (CHG0033479)<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>16:17</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following area - Rotherham.<br /><br />Service Impact: Loss of service for the duration of the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183092802023-09-19T06:00:39+01:002023-09-19T06:00:39+01:00Planned Carrier Engineering Works (CHG0033573)<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>17:29</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode districts:<br /><br />SP6 1HJ<br />SP7 8JG<br />SO19 2PB<br />SP6 1QX<br />SO15 0AE<br />SP11 6AU<br />SO15 0HH<br />RG23 7JZ<br /><br />Service Impact: Loss of service of up to 30 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/182608072023-09-19T06:00:38+01:002023-09-19T06:00:38+01:00Planned Carrier Engineering Works (CHG0033569)<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>25</var>, <var data-var='time'>15:34</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode districts:<br /><br />BH21 7RB<br />SP7 9LP<br />SP6 1JR<br />SO41 3QD<br />PO33 1FX<br />SP10 5NX<br /><br />Service Impact: Loss of service of up to 30 mins during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183834752023-09-19T06:00:19+01:002023-09-19T06:00:19+01:00Planned Carrier Engineering Works (CHG0033610)<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>22:00</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>14:59</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following area - Bracknell.<br /><br />Service Impact: Loss of service for the duration of the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/181856862023-09-19T05:10:01+01:002023-09-19T05:10:01+01:00Planned Carrier Engineering Works (CHG0033476)<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>05:10</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>00:01</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>16:14</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following area - Rotherham.<br /><br />Service Impact: Loss of service for the duration of the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>tag:status.giga.net.uk,2005:Incident/183971122023-09-18T06:00:07+01:002023-09-18T06:00:07+01:00Planned Carrier Engineering Works (CHG0033621)<p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>06:00</var> BST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>00:05</var> BST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>17:05</var> BST</small><br><strong>Scheduled</strong> - One of our wholesale carriers have announced planned engineering works that will affect some of our services.<br /><br />Affecting: Customers in the following postcode districts:<br /><br />SL5 9QY<br />SL5 9FE<br /><br />Service Impact: Loss of service of up to 2 hours during the maintenance window.<br /><br />We apologise for any inconvenience this planned engineering works causes.<br />Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.<br /><br />If you have any questions about this notification please contact service@giganet.uk.</p>