Giganet Status Page
Partial System Outage

About This Site

At Giganet, transparency is one of our core values. Our mission is to deliver fantastic full fibre broadband to homes, a range of premium full fibre broadband and leased line options for SME businesses and accompanying communications solutions, all securely and reliably.

On this page you will find details on how we're doing!

1. If you are a customer, please subscribe using the button at the top right of this page if you wish to be notified for every future maintenance and network incident that occurs. You can register for e-mail, SMS, Twitter or web hook updates.

2. If you don't fancy receiving all those notifications, you can just subscribe to an individual maintenance or incident by following the subscription options within the particular maintenance/incident page.

If you have any questions not answered here, please contact us via service@giganet.uk or via telephone on 0330 333 3006.

However for any critical/P1 issues, please contact us by telephone. At this time, 24x7 telephone support is only offered for business customers.

Home broadband customers benefit from us looking after our core network 24x7, so any mass service outages will be proactively handled. However, individual line issues will be dealt with Monday to Friday 8am to 8pm and Weekends / Bank Holidays 9am to 5:30pm

We use Google Analytics on this status page.

Giganet - Broadband and Internet ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Routing ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Broadband (BNG/LNS) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - IP Transit ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Peering ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - MPLS PWANs ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Hosted Firewalls ? Operational
90 days ago
100.0 % uptime
Today
Carrier - ELITE/IGNITE (Leased line) ? Operational
90 days ago
100.0 % uptime
Today
Full Fibre Broadband (via Giganet's access network) ? Operational
90 days ago
100.0 % uptime
Today
Full Fibre Broadband (via CityFibre access network) ? Operational
90 days ago
100.0 % uptime
Today
Full Fibre Broadband (via Openreach's access network) ? Operational
90 days ago
100.0 % uptime
Today
Full Fibre Broadband (via Glide's access network) ? Operational
90 days ago
100.0 % uptime
Today
Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband) ? Operational
90 days ago
100.0 % uptime
Today
Giganet - Data Centres & Points of Presence ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Slough (LD7) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - London Docklands (LD8) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - London Docklands (THN) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - London Docklands (THW) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Leeds (DC3) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Leeds (DC5) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Manchester (MA4) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Manchester (MA5) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Edinburgh (PSG) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Core - Glasgow (DAT) ? Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Basingstoke Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Winchester Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Salisbury Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Portsmouth Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Swindon Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Slough Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Bracknell Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Ferndown Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Worthing Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Worcester Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Southend Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Reading Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Peterborough Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Maidenhead Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Lowestoft Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Gloucester Operational
90 days ago
100.0 % uptime
Today
Giganet Local - Cambridge Operational
90 days ago
100.0 % uptime
Today
Giganet - Voice Services ? Operational
90 days ago
100.0 % uptime
Today
Giganet SIP Trunks - THN SBC ? Operational
Giganet SIP Trunks - LD8 SBC ? Operational
Giganet DBX - SpliceCom ? Operational
90 days ago
100.0 % uptime
Today
Giganet DBX - TelcoSwitch ? Operational
90 days ago
100.0 % uptime
Today
Giganet Network 1 - Core Applications ? Operational
90 days ago
100.0 % uptime
Today
DNS01 Recursive Server ? Operational
90 days ago
100.0 % uptime
Today
DNS02 Recursive Server ? Operational
90 days ago
100.0 % uptime
Today
DNS03 Recursive Server Operational
90 days ago
100.0 % uptime
Today
RADIUS01 Server ? Operational
90 days ago
100.0 % uptime
Today
RADIUS02 Server ? Operational
90 days ago
100.0 % uptime
Today
SMTP01 Relay Server ? Operational
90 days ago
100.0 % uptime
Today
SMTP02 Relay Server Operational
90 days ago
100.0 % uptime
Today
NTP01 Server ? Operational
90 days ago
100.0 % uptime
Today
NTP02 Server ? Operational