Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2018 - 22:00 GMT
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.
Affecting: Customers in the following postcode districts - SP7, PO7, PL9, SO41, SO51, PL4, DT9, RH6, GU34, SS17, PO8, RH16, BR8 & BH16
Service Impact: Momentary interruptions in service for up to 30 Minutes during the maintenance window.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Oct 15, 2018 - 10:16 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).