Planned Carrier Engineering Works - ELITE leased lines
Scheduled for Oct 11, 00:01 - 06:01 BST
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - IG11, RM10, RM8

Service Impact: The planned outage is expected to occur between 00:01am and 02:00am and should only last for up to 30 minutes.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact service@giganet.uk.
Posted Sep 22, 2022 - 11:30 BST
This scheduled maintenance affects: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).