Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 05, 2022 - 18:01 BST
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.
Affecting: Customers in the following postcode districts - BN6, GU15, GU21, GU23, KT15, KT16, PO1, PO14, PO17, PO3, PO7, PO8, PO9, RG1, RG24, RH10, RH11, SL9, SO15, SO19 and SO50
Service Impact: Momentary interruptions in service for up to 5 minutes during the maintenance window.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giganet.uk
Posted May 04, 2022 - 19:46 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).