Planned Carrier Engineering Works - ELITE leased lines
Scheduled Maintenance Report for Giganet Status Page
The scheduled maintenance has been completed.
Posted Oct 11, 2022 - 02:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 10, 2022 - 22:01 BST
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts -
BA1, BA11, CB4, CR3, CV21, E8, EC3, GU15, GU21, IG11, IP1, KT16, LE12, LS11, LS1, ME20, NG7, NN7, NR1
NW3, OX1, OX26, PO1, PO17, PO6, RG1, RG24, RH11, SE10, SE13, SE5, SO15, SO19, SO50, SW11, W1J, WF14

Service Impact: Momentary interruptions in service for up to 30 minutes during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact
Posted Aug 18, 2022 - 10:40 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).