Christmas and New Year Change Freeze: Monday 20th December 2021 to Tuesday 4th January 2022
Completed
The scheduled maintenance has been completed.
Posted Jan 04, 2022 - 07:01 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 20, 2021 - 00:01 GMT
Scheduled
The Christmas and New Year holidays are approaching and to ensure that we provide the most stable service possible to our customers during this peak period of annual leave we will be initiating a change freeze.
The change freeze will commence from 00:01 Monday 20th December 2021 and will end at 08:00 on Tuesday 4th January 2022.
The change freeze simply means that we will not schedule any service impacting maintenance or changes to live services during the holiday period. Emergency maintenance to restore service will still be conducted, with approval.
Posted Dec 14, 2021 - 14:31 GMT
This scheduled maintenance affected: Giganet Network 1 - Core Applications (DNS01 Recursive Server, DNS02 Recursive Server, DNS03 Recursive Server, RADIUS01 Server, RADIUS02 Server, SMTP01 Relay Server, SMTP02 Relay Server, NTP01 Server, NTP02 Server, Authoritative DNS Servers), Giganet - Broadband and Internet (Giganet Core - Routing, Giganet Core - Broadband (BNG/LNS), Giganet Core - IP Transit, Giganet Core - Peering, Giganet Core - MPLS PWANs, Giganet Core - Hosted Firewalls, Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)), Giganet - Voice Services (Giganet SIP Trunks - THN SBC, Giganet SIP Trunks - LD8 SBC, Giganet DBX - SpliceCom, Giganet DBX - TelcoSwitch), Giganet - Data Centres & Points of Presence (Giganet Core - London Docklands (LD8), Giganet Core - London Docklands (THN), Giganet Local - Basingstoke, Giganet Local - Winchester, Giganet Local - Salisbury, Giganet Local - Portsmouth), and Wholesale Providers (Gamma SIP Trunks, TalkTalk Business SIP Trunks, Gamma Horizon Cloud Hosted PBX).