Planned Carrier Engineering Works - ELITE leased lines
Scheduled Maintenance Report for Giganet Status Page
Completed
The scheduled maintenance has been completed.
Posted Oct 07, 2022 - 06:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 06, 2022 - 18:00 BST
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - NE1, CF35

Service Impact: Momentary interruptions in service for up to 12 hours during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact service@giganet.uk.
Posted Sep 21, 2022 - 16:08 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).