Emergency Maintenance Works - Giganet Core Network
Scheduled Maintenance Report for Giganet Status Page
The scheduled maintenance has been completed.
Posted Oct 12, 2021 - 00:35 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2021 - 00:01 BST
We are announcing emergency maintenance works to our core network that will affect the following Giganet services:

VoIP, FULL FIBRE, SuperBOLT, UltraBEAM, UltraBEAM+, UltraBOLT and ELITE services

Date & time of maintenance window: 11/10/21 00:01 - 12/10/21 01:00.

Service Impact: Minor disruption and intermittent loss of connectivity for up to 1 hour during the maintenance window.

We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

If you have any questions about this notification please contact support@giga.net.uk.
Posted Oct 08, 2021 - 17:24 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Giganet Core - Routing, Giganet Core - Broadband Routing (LNS), Giganet Core - IP Transit, Giganet Core - Peering, Giganet Core - MPLS PWANs, Giganet Core - Hosted Firewalls, Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)), M12 Giganet - Core Applications (DNS02 Recursive Server, DNS03 Recursive Server, RADIUS02 Server, SMTP02 Relay Server, NTP02 Server), Giganet - Data Centres & Points of Presence (Giganet Core - Equinix LD8, Giganet Local - Portsmouth), M12 - Voice Services (M12 SIP Trunks - LD8 SBC, M12 DBX - SpliceCom, M12 DBX - ShoreTel), Contacting us/ Tools/ Portals (M12 Solutions - Website, Giganet - Website, Giganet - Partner Portal), and Wholesale Providers (Gamma SIP Trunks).