Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 11, 2020 - 21:00 BST
Scheduled
Our data centre provider has announced planned engineering works that will affect one of our core London POPs - Equinix LD8.
Affecting: All traffic and services provided via our LD8 POP
Date & time of maintenance window: 11/08/20 21:00 - 11/08/20 21:30
Service Impact: Our LD8 POP is at-risk during this time window.
Duration of At-risk period: 10 minutes per power feed
Tasks: Equinix have announced that their new electrical infrastructure is now available to support our services meaning they will be transferring our power supplies to the new electrical infrastructure during this time.
Our rack and all equipment is dual fed from two independent power feeds.
This maintenance work is only concerned one power supply feed.
Checks will be made to ensure that all services are live before they change to the alternative power supply.
This activity is fully scripted and may include the use of equipment system vendors and service providers.
A further maintenance window will be provided for the secondary feed.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Jul 29, 2020 - 13:18 BST
This scheduled maintenance affected: Giganet - Data Centres & Points of Presence (Giganet Core - London Docklands (LD8)).