Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2022 - 18:30 BST
One of our wholesale carriers have announced planned maintenance works
All customers please be advised that works will be carried out on the given dates. During these upgrade works there will be reduced visibility for periods of time and for short periods of time controllers will be placed into local mode, no service impact function is anticipated. There will be an increased level of engineers monitoring systems during these works to compensate.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.