This work has been completed successfully. If you are experience a lack of connectivity on your broadband connection please reboot your Technicolor router.
Kind Regards
Networks Team
Posted Oct 02, 2021 - 02:28 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2021 - 00:00 BST
Scheduled
Scheduled - We are announcing planned maintenance works to our core network that will affect the following Giganet services:
VoIP, FULL FIBRE, SuperBOLT, UltraBEAM, UltraBEAM+, UltraBOLT and ELITE services
Date & time of maintenance window: 02/10/21 00:01 - 02/10/21 06:00.
Service Impact: Momentary interruptions in service and potential service degradation for up to 6 hours during the maintenance window.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Sep 23, 2021 - 17:24 BST
This scheduled maintenance affected: Giganet Network 1 - Core Applications (DNS01 Recursive Server, RADIUS01 Server, SMTP01 Relay Server, NTP01 Server), Giganet - Voice Services (Giganet SIP Trunks - THN SBC), Contacting us/ Tools/ Portals (Telephone, NetShield Networking Monitoring), Giganet - Broadband and Internet (Giganet Core - Broadband (BNG/LNS), Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)), Wholesale Providers (Gamma SIP Trunks), and Giganet - Data Centres & Points of Presence (Giganet Core - London Docklands (THN), Giganet Local - Basingstoke, Giganet Local - Salisbury).