Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2021 - 22:00 GMT
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.
Affecting: Customers in the following postcode districts - SO19, RH1,SO15, CM77, DT6, SP8, B49, SE1, DT9, SL3, HP16, CM1, TR16, BH21, BH13, SG12, SP7, GU32, TA18, HP12, IG11, BA5
Service Impact: Momentary interruptions in service for up to 8 hours during the maintenance window.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Jan 08, 2021 - 15:58 GMT
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).