Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2021 - 00:00 GMT
Scheduled
We are announcing planned maintenance works to our core network that will affect the following Giganet services:
VoIP, MPLS, Full Fibre and ELITE services
Date and time of maintenance window: 04/12/21 00:00 - 04/12/21 06:00.
Service Impact: Service outage for 15 minutes for services terminating in Telehouse North and potential service degradation for up to 6 hours during the maintenance window.
We apologise for any inconvenience this planned maintenance works causes. Planned maintenance works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Nov 22, 2021 - 15:32 GMT
This scheduled maintenance affected: Giganet Network 1 - Core Applications (DNS01 Recursive Server, DNS02 Recursive Server, RADIUS01 Server, SMTP01 Relay Server, NTP01 Server), Giganet - Broadband and Internet (Giganet Core - Routing, Giganet Core - Broadband (BNG/LNS), Giganet Core - IP Transit, Giganet Core - Peering, Giganet Core - MPLS PWANs, Giganet Core - Hosted Firewalls, Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)), Giganet - Voice Services (Giganet SIP Trunks - THN SBC), Contacting us/ Tools/ Portals (Telephone, NetShield Networking Monitoring), and Giganet - Data Centres & Points of Presence (Giganet Core - London Docklands (THN), Giganet Local - Basingstoke, Giganet Local - Winchester, Giganet Local - Salisbury, Giganet Local - Portsmouth).