Core Maintenance Works - Telehouse North - 04/12/2021
Scheduled for Dec 4, 00:00 - 06:00 GMT
We are announcing planned maintenance works to our core network that will affect the following Giganet services:

VoIP, MPLS, Full Fibre and ELITE services

Date and time of maintenance window: 04/12/21 00:00 - 04/12/21 06:00.

Service Impact: Service outage for 15 minutes for services terminating in Telehouse North and potential service degradation for up to 6 hours during the maintenance window.

We apologise for any inconvenience this planned maintenance works causes. Planned maintenance works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

If you have any questions about this notification please contact
Posted Nov 22, 2021 - 15:32 GMT
This scheduled maintenance affects: Giganet - Data Centres & Points of Presence (Giganet Core - Telehouse North, Giganet Local - Basingstoke, Giganet Local - Winchester, Giganet Local - Salisbury, Giganet CityFibre - Portsmouth), M12 - Voice Services (M12 SIP Trunks - THN SBC), M12 Giganet - Core Applications (DNS01 Recursive Server, DNS02 Recursive Server, RADIUS01 Server, SMTP01 Relay Server, NTP01 Server), Giganet - Broadband and Internet (Giganet Core - Routing, Giganet Core - Broadband Routing (LNS), Giganet Core - IP Transit, Giganet Core - Peering, Giganet Core - MPLS PWANs, Giganet Core - Hosted Firewalls, Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)), and Contacting us/ Tools/ Portals (Telephone, NetShield Networking Monitoring).