Planned Carrier Engineering Works - ELITE leased lines
Scheduled Maintenance Report for Giganet (and M12 Solutions) Status Page
Completed
The scheduled maintenance has been completed.
Posted Feb 14, 2020 - 02:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 13, 2020 - 22:00 GMT
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - GU15 / PO7 / SO15 / GU14 / RG1 / PO14 / RG24 / KT15 / HP12 / PO3 / PO6 / PO9 / PO8 / RH10

Service Impact: Momentary interruptions in service for up to 10 minutes during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact support@giga.net.uk.
Posted Jan 31, 2020 - 12:18 GMT
This scheduled maintenance affected: M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line)).