Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 10, 2023 - 18:00 BST
We are announcing emergency engineering works that will affect some of our full fibre services.
Affecting: National Full Fibre (FTTP) broadband services may be affected.
Date & time of maintenance window: 10/05/23 18:00 - 11/05/23 02:00.
Service Impact: Momentary interruptions in service for up to 5 minutes during the maintenance window.
Tasks: As a follow-up to the major incident INC0014094, our partner carrier will conduct remedial work to prevent any further power outages. Specifically, their engineers will replace power modules on site to restore a resilient power supply.
Please note that there is a small risk involved in this work, which may result in a temporary power outage. However, in the event of such a scenario, the engineers are equipped to restore power within 5 minutes.