Emergency Maintenance - National Full Fibre Broadband Services - 10/05/23 18:00
Scheduled Maintenance Report for Giganet Status Page
The scheduled maintenance has been completed.
Posted May 11, 2023 - 04:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 10, 2023 - 18:00 BST
We are announcing emergency engineering works that will affect some of our full fibre services.

Affecting: National Full Fibre (FTTP) broadband services may be affected.

Date & time of maintenance window: 10/05/23 18:00 - 11/05/23 02:00.

Service Impact: Momentary interruptions in service for up to 5 minutes during the maintenance window.

Tasks: As a follow-up to the major incident INC0014094, our partner carrier will conduct remedial work to prevent any further power outages. Specifically, their engineers will replace power modules on site to restore a resilient power supply.

Please note that there is a small risk involved in this work, which may result in a temporary power outage. However, in the event of such a scenario, the engineers are equipped to restore power within 5 minutes.

We apologise for this emergency maintenance.

If you have any questions about this notification please contact service@giganet.uk.
Posted May 10, 2023 - 16:55 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Full Fibre Broadband (via CityFibre access network)).