Planned Exchange Engineering Works - Giganet Local
Scheduled Maintenance Report for Giganet (and M12 Solutions) Status Page
Completed
The scheduled maintenance has been completed.
Posted Jul 28, 2020 - 03:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2020 - 00:02 BST
Scheduled
We are announcing some planned exchange engineering works that will affect some of our Giganet Local customers, including broadband and leased line services.

Affecting: Customers in Basingstoke, Winchester and Salisbury

Service Impact: Momentary interruptions in service for up to 10 minutes during the maintenance window.

Tasks: We will be deploying a new link from our core to Salisbury to improve performance. Whilst traffic should be unaffected, there may be a small blip when some traffic routes across to the new link.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact support@giga.net.uk.
Posted Jul 27, 2020 - 13:20 BST
This scheduled maintenance affected: M12 Giganet - Data Centres & Points of Presence (Giganet Local - Basingstoke Exchange, Giganet Local - Winchester Exchange, Giganet Local - Salisbury Exchange) and M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).