Planned Carrier Engineering Works - Broadband services - 15/10/21
Scheduled Maintenance Report for Giganet Status Page
The scheduled maintenance has been completed.
Posted Oct 16, 2021 - 06:01 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2021 - 23:00 BST
Our broadband wholesale carrier have announced planned engineering works that will affect some of our UltraBEAM broadband services.

Affecting: Customers in the following postcode districts - PO15

Date & time of maintenance window: 15/10/21 23:00 - 16/10/21 06:00

Service Impact: Momentary interruptions in service for up to 7 hours during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers where their Giganet broadband service is a backup to a primary ELITE leased line service, then the primary ELITE leased line service will continue to function unaffected. However for customers with exclusive Giganet broadband services, then they will be affected by these works.

If you have any questions about this notification please contact
Posted Oct 13, 2021 - 16:44 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).