One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.
Affecting: Nationwide customers will be "at risk" during this maintenance window.
Service Impact: Circuits should continue to work, however will be classed as "degraded performance" due to traffic having to be re-routed.
We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact firstname.lastname@example.org