The scheduled maintenance has unfortunately resulted in us temporarily losing power which means broadband connectivity to devices in BH22 postcodes have been lost. We are working to resolve this as quickly as possible. In view of this unforeseen issue we will also need to extend our maintenance window to16:00 today. We apologise for any inconvenience caused.
Posted Jan 21, 2022 - 13:52 GMT
Update
Scheduled work is still in progress. Unfortunately an unforeseen delay has resulted in the work starting late which has led to the maintenance window being extended to 14:00 today (21/1/22). There is no planned interruption to service, however circuits are considered at risk.
Posted Jan 21, 2022 - 11:55 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2022 - 09:00 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 18, 2022 - 14:50 GMT
Scheduled
We are announcing planned maintenance engineering works that may affect some of our Full Fibre Broadband services.
Affecting: Customers in the following postcode districts - BH22
Date & time of maintenance window: 21/01/2022 09:00 am - 21/01/2022 12:00 pm (midday)
Service Impact: There is estimated to be no downtime whilst maintenance work is being carried out, however circuits are considered at risk.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Jan 18, 2022 - 14:29 GMT
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).