Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2022 - 22:01 BST
Scheduled
One of our wholesale carriers have announced planned maintenance works.
Please be advised that Equinix engineers will be performing a planned software upgrade on our platform Equinix Fabric. It is expected that you will experience loss of redundancy, however, there will be no service interruption due to the activity
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact service@giganet.uk.
Posted Sep 06, 2022 - 16:04 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).