Planned Core Engineering Works - Broadband Services
Scheduled Maintenance Report for Giganet Status Page
Completed
The scheduled maintenance has been completed.
Posted May 07, 2021 - 06:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2021 - 20:00 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 30, 2021 - 17:37 BST
Scheduled
We are announcing planned core engineering works that will affect some of our Giganet broadband services.

Affecting: Customers in the following postcode districts - UB2

Service Impact: Momentary interruptions in service for up to 10 hours during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers where their Giganet broadband service is a backup to a primary ELITE leased line service, then the primary ELITE leased line service will continue to function unaffected. However for customers with exclusive Giganet broadband services, then they will be affected by these works.

If you have any questions about this notification please contact support@giga.net.uk.
Posted Apr 30, 2021 - 17:34 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Giganet Core - Broadband (BNG/LNS), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).