Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 08, 2022 - 00:30 GMT
Scheduled
We are announcing planned core engineering works that will affect some of our Giganet broadband services.
Affecting: All customers in SLOUGH and SWINDON
Service Impact: Momentary interruptions in service for up to 30 minutes during the maintenance window
Tasks: To upgrade the PE exchange routers to improve capacity
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers where their Giganet broadband service is a backup to a primary ELITE leased line service, then the primary ELITE leased line service will continue to function unaffected. However for customers with exclusive Giganet broadband services, then they will be affected by these works.
If you have any questions about this notification please contact service@giganet.uk.
Posted Nov 29, 2022 - 13:22 GMT
This scheduled maintenance affected: Giganet - Broadband and Internet (Giganet Core - Broadband (BNG/LNS), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).