Planned Carrier Engineering Works - ELITE leased lines
Scheduled Maintenance Report for Giganet (and M12 Solutions) Status Page
The scheduled maintenance has been completed.
Posted Oct 26, 2020 - 02:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 25, 2020 - 22:00 GMT
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.

Affecting: Customers in the following postcode districts - SE5,BN6,CR2,EC2N,EC3A,GU14,GU15,HP12,IP14,KT15, OX26,PO14,PO17,PO3,PO6,PO7,PO8,PO9,RG1,RG24,RH10,SE3,SO15,SR1,SW11,SW1P,SW1V,SW3,SW6,WA2, WC1N and WF14

Service Impact: Momentary interruptions in service for up to 5 minutes during the maintenance window.

We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.

For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.

If you have any questions about this notification please contact
Posted Oct 09, 2020 - 16:16 BST
This scheduled maintenance affected: M12 Giganet - Internet Services (Carrier - ELITE/IGNITE (Leased line)).