Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 25, 2020 - 22:00 GMT
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.
Affecting: Customers in the following postcode districts - SE5,BN6,CR2,EC2N,EC3A,GU14,GU15,HP12,IP14,KT15, OX26,PO14,PO17,PO3,PO6,PO7,PO8,PO9,RG1,RG24,RH10,SE3,SO15,SR1,SW11,SW1P,SW1V,SW3,SW6,WA2, WC1N and WF14
Service Impact: Momentary interruptions in service for up to 5 minutes during the maintenance window.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Oct 09, 2020 - 16:16 BST
This scheduled maintenance affected: Giganet - Broadband and Internet (Carrier - ELITE/IGNITE (Leased line)).