One of our wholesale carriers have announced planned engineering works that will affect some of our ELITE leased line services.
Affecting: Customers in the following postcode districts -
BA1, BN6, CR2, E16, EC1Y, EC2A, EC3A,EN7, EX2N, GU15, GU21, GU23, HP12, IP14, KT15, LS11, LS3, MK5, MK10, NG7,NN7, NW3, OX1, OX26, PO14, PO17, PO3, PO6, PO7, PO8, PO9, RH16, RG1, RG24, RH10, SE10, SE3, SE5, SL6, SL9, SO15, SO19, SO50, SR1, SW11, SW3, SW6, W1F, W1J, WA2, WC1N, WF14, WF6 and WN3
Service Impact: Momentary interruptions in service for up to 15 minutes during the maintenance window.
We apologise for any inconvenience this planned engineering works causes.
Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
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