Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 24, 2022 - 22:01 GMT
Scheduled
One of our wholesale carriers have announced planned engineering works that will affect some of our services
Affecting: Customers nationwide could potentially be affected.
Service Impact: Services will still remain operational as traffic will be re-routed, however we consider these circuits on degraded performance during this maintenance window.
We apologise for any inconvenience this planned engineering works causes. Planned engineering works are required from time-to-time to ensure that the network remains stable, high-performing and resilient.
For customers with managed auto-failover/backup to a broadband service, or a managed ELITE leased line backup service, or indeed a RO2 resilient connection, your service should automatically failover to the standby service within 90 seconds (BGP hold-timer delay), before failing back upon the completion of the works. If you are unsure about whether you have a managed backup service, or whether this will operate as described for your connection, please contact us.
If you have any questions about this notification please contact support@giga.net.uk.
Posted Jan 12, 2022 - 09:02 GMT
This scheduled maintenance affected: Giganet - Broadband and Internet (Giganet Core - Broadband (BNG/LNS), Carrier - ELITE/IGNITE (Leased line), Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)).